DirecTV to reimburse customers, make its advertisements clearer

By KEN RITTER

DirecTV Inc. has promised to reimburse unhappy customers and to make its advertised offers clearer, according to a settlement the satellite broadcaster reached Monday with 22 states over deceptive marketing complaints. Montana is among the states.

The California-based company admitted no wrongdoing in agreeing to repay Nevada and 21 other states $5 million for the costs of a task force that has tracked consumer complaints about DirecTV contract fees and small print provisions since 2000. The payment does not represent a fine, officials on both sides said." Read More...

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